Privacy Policy

This policy explains how personal information is handled when you use serqavionellisse.com or contact us about travel planning.

1. General provisions

This Privacy Policy explains how . handles personal information submitted through this website or provided when you contact us about travel planning. We aim to handle personal information in a manner consistent with applicable Canadian privacy requirements, including PIPEDA where it applies.

2. Information we may collect

We may receive your name, email address, phone number, destination interests, preferred travel dates, travel preferences, message content and any other information you choose to provide. Technical information may include basic device, browser and security logs required to operate and protect the website.

3. How information is used

Information may be used to respond to enquiries, prepare or discuss travel-planning options, maintain correspondence, protect the website, meet legal obligations and improve the clarity or usability of our services.

4. Legal bases and consent

We process information with your consent, where necessary to respond to a request or take steps connected with a requested service, where required by law, or where a legitimate operational purpose is permitted under applicable Canadian law.

5. Cookies

The site may use strictly necessary or functional browser storage needed for navigation, preferences or security. See our Cookie Policy for more information.

6. Analytics

At the time this policy was prepared, the supplied website code does not identify a third-party analytics platform. If analytics technology is added later, this policy and any consent controls should be updated before that technology is enabled.

7. Sharing with third parties

We do not describe personal information as being sold. Information may be shared with service providers or professional advisers only where reasonably required to operate the website, respond to your request, comply with law or protect legal rights, subject to appropriate safeguards.

8. Retention and security

We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected or to meet legal obligations. Reasonable administrative and technical measures are used to reduce the risk of unauthorized access, loss or misuse.

9. Your privacy rights

Depending on applicable law, you may ask to access or correct personal information, withdraw consent where consent is the basis for processing, or raise a concern about our handling of personal information. Some requests may be limited by legal requirements or legitimate record-keeping needs.

10. International transfers

Travel planning can involve destinations and service providers outside Canada. If information must be handled in another jurisdiction for a requested service, it may be subject to the laws of that jurisdiction. We seek to limit such transfers to what is reasonably necessary.

11. Minors

This website is intended for adults. We do not knowingly invite minors to submit personal travel-planning information without the involvement of a parent or legal guardian.

12. Changes to this policy

We may revise this policy when the website, applicable law or our information-handling practices change. The version published on this page is the current version.

13. Contact

Privacy enquiries can be sent to info@serqavionellisse.com or directed to the registered office shown above.